Support and services
Extensive services to ensure customer satisfaction.
Expert teams at the service of our customers, in each market
Lumiplan has set up, for each of its activities, an organization of expert, agile and available services and assistance.
- Upstream of projects: advice, recommendations, site audits.
- In the project implementation phase: installations, initial content development, commissioning, training.
- In the operating phase: hotline, hardware and software maintenance, on site, in the factory or remote access, assistance with the operation and maintenance of systems, creation of new content, training, supply of spare parts, management of obsolescence on hardware and software, etc...