Season start-up, spring shutdown, rush-job maintenance, monitoring and optimization of installations, call-out service during the season, and more.
Technical assistance and maintenance
Season start-up, spring shutdown, rush-job maintenance, monitoring and optimization of installations, call-out service during the season, and more. We provide our customers with services or contracts to guarantee smooth operation of our equipment and its evolution over time. Our service levels and the efficiency of our staff are widely acknowledged by our customers.
Training and audits
Infoneige training courses
Our software support team runs a range of courses for all levels to enable resort administrators to cash in on the full potential of Infoneige. On-site or at our premises, our training is à la carte.
Customer information audits
Our knowledge of ski areas with their operating constraints and customer behaviour and expectations enables us to conduct expert, objective studies on the existing customer information system. We can then propose corrective actions, including turnkey solutions if desired. To remain even more relevant, we regularly work with other experts in design, area outfitting, customer behaviours, etc. This results-based culture is routinely integrated into our sales policy. We don’t sell you “information panels”; we sell you communication systems to put you closer to your customers!
Content creation assistance
What good is high-performance technology if the content fails to get your message through or is irrelevant to the situation ? Roadside LED screens, TFT screens in waiting rooms, push notifications on the smartphone app—each reading situation and each medium must have an appropriate form, while preserving the consistency of the transmitted messages and your brand identity. To address these new issues, Lumiplan has developed content design skills and can train your staff or else produce your à-la-carte content for you.